Terms & Conditions

Last updated: March 2024

1. Introduction

Welcome to KIMMELFX Bureau de Change Limited. These Terms and Conditions govern your use of our foreign exchange services. By using our services, you agree to these terms in full.

2. Our Services

KIMMELFX provides foreign exchange services including but not limited to:

  • Personal Travel Allowance (PTA)
  • Business Travel Allowance (BTA)
  • School fees payment facilitation
  • Medical expenses remittance
  • SME foreign exchange services

3. Regulatory Compliance

We operate as a licensed Bureau de Change under the regulations of the Central Bank of Nigeria (CBN). All transactions are subject to applicable Nigerian laws and regulations.

4. Transaction Requirements

Customers must provide valid identification and supporting documents as required by law:

  • Valid government-issued ID
  • Proof of address
  • Relevant supporting documents for specific transactions
  • Tax Identification Number (TIN) for certain amounts

5. Exchange Rates

Exchange rates are subject to market fluctuations and are provided at the time of transaction. Rates are competitive and based on prevailing market conditions.

6. Privacy Policy

We collect and process personal data in accordance with the Nigeria Data Protection Regulation (NDPR). Your information is used solely for:

  • Processing your foreign exchange transactions
  • Regulatory compliance and reporting
  • Customer service and communication
  • Fraud prevention and security

7. Limitation of Liability

While we strive for accuracy, KIMMELFX is not liable for delays or failures caused by circumstances beyond our reasonable control, including but not limited to banking system delays, regulatory changes, or force majeure events.

8. Contact Information

For questions about these terms, please contact us:

  • Address: Suite 109, Dolphin Plaza, Dolphin Estate, Ikoyi, Lagos
  • Phone: 0802 314 5703
  • Email: corporate@kimmelfx.com